This summary is a representation of a full scale Usability Test I performed through FHSU on a website I did not design.
The goal of this particular usability test was to evaluate a specialty online retailer, and learn from the shortfallings, potential issues and things done well, as it pertains to the shopping experience.
This test was conducted in the style proposed by Steve Krug’s DIY Usability Testing laid out in Rocket Surgery Made Easy, and planned and evaluated scientifically in accordance to FHSU guidelines.
Before the test, a Usability Test Plan was developed, and a Usability Test Report was delivered, analyzing the findings and statistics, making recommendations and conclusions.
Usability Tests have also been performed on my own websites, including moritzzimmer.com.